Since its foundation by Frederick the Great 260 years ago, the Royal Porcelain Manufactory Berlin has stood for handmade luxury, style-defining design and enduring values. In the tradition of the finest European craftsmanship, exclusive porcelain of timeless aesthetics has been created in our manufactory in Berlin's Tiergarten since 1763, which has been included in international design collections and is coveted all over the world.

We are innovative by tradition. We have been part of art and culture for 260 years. In an open and trusting working atmosphere, we offer you the opportunity to use your creative freedom responsibly.

WHAT YOU CAN EXPECT

• An innovative environment at the continuously expanding company KPM Berlin with diverse perspectives
• Attractive products that inspire end customers, cooperation partners and ourselves every day anew
• Exciting insights into the finest European craftsmanship
• Quick decision-making processes thanks to flat hierarchies and an open working atmosphere
• Collaboration in a motivated and committed team in which initiative and the introduction of own ideas are welcome
• Very good transport links
• Flexible working hours
• Working time accounts that offer a certain amount of flexibility and compensation in the event of low utilization
• 2 days off on Christmas Eve and New Year's Eve
• Intensive training including welcome package
• Regular, exclusive product sales
• Attractive discounts on the company's products and services
• 30 days of vacation
• Employer-funded pension scheme

THE TASKS INCLUDE IN PARTICULAR

• Direct contact person for customers with questions about orders and products in the KPM online shop (by phone, email, and live chat)
• Order processing and invoice management for the online store
• Creation and maintenance of accounts receivable in the Microsoft Dynamics NAV merchandise management system
• Written and telephone correspondence as well as careful documentation of all processes
• Checking incoming payments and processing reminders in cooperation with financial accounting
• Handling complaints and finding service-oriented solutions

THE FOLLOWING QUALITIES DISTINGUISH YOU

• Completed commercial training, ideally in the field of commerce, or comparable qualification
• Confident use of common office applications (Microsoft)
• Knowledge of Microsoft NAV is an advantage
• Strong service and customer focus
• Confident handling of numbers and understanding of accounting processes
• Good written and spoken German and English skills
  

INTERESTED?

Then we look forward to receiving your complete online application in PDF format up to a maximum of 5 MB, including your salary expectations and earliest possible starting date. Please send your application documents to: jobs@kpm-berlin.com